Converting sales leads into dealership appointments and converting these appointments to sales is the biggest challenge dealers and their management teams must face. The truth is, it is not your ability to speak on the phone that matters but your ability to convert these opportunities into sales.
We all know that each lead is very important and the way you handle each one of them will determine your monthly income, so why waste them? Remember, if you cannot set the appointment and eventually close the deal, someone else will!
This online course was created because of the advent of the internet and the high expectation of fast and well-informed answers that buyers have come to expect when they call an auto dealership. Here you will find the best phone scripts for most situations and you will be better prepared to overcome objections and to set appointments with buyers who are needy to buy.