Converting sales leads into dealership appointments (and turning those into actual sales) is probably the toughest part of the job for dealers and their management teams. Getting a potential buyer to come in from over the phone is no easy task, and we know it well.
That’s why Fast Sales Training Center created How to Improve Auto Phone Skills, a key resource for managers, salespersons, and dealerships that’ll help the people manning your phones turn conversations into profit. It includes conversational guides for common situations, problems, and objections that leads will give you over the phone, as well as what you need to know before you ever even pick up the phone to talk to a lead.
We all know that each lead is very important and the way you handle each one of them will determine your monthly income, so why waste them? Remember, if you cannot set the appointment and eventually close the deal, someone else will!
This online course was created because of the advent of the internet and the high expectation of fast and well-informed answers that buyers have come to expect when they call an auto dealership. Here you will find the best phone scripts for most situations and you will be better prepared to overcome objections and to set appointments with buyers who are needy to buy.