The F&I Manager position is one of the most sought-after jobs in the auto sales industry. Learning to sell financing and insurance products can open many doors for you in your career.
Having complete knowledge of F&I is an essential part of sales management. It is impossible to structure a deal on the sales floor without understanding how interest rates, lease factors, and aftermarket products will affect the terms of the sale, and if your buyer is qualified for a good deal and/or an approval.
This online course is a great source of important topics to the versatile F&I Manager and an excellent support tool for those of you just starting this exciting career.
Course Module
INTRODUCTION
INTRODUCTION
CHAPTER 1: THE AUTO SALES INDUSTRY
Auto Dealership organization
Auto Dealership Sales Department organization
Chapter 1 Quiz
CHAPTER 2: THE AUTO F&I – FINANCE & INSURANCE MANAGER
The F&I Department
Who is the Auto F&I Manager?
Auto F&I job description key points
The ideal Auto F&I Manager
The Auto F&I Manager goal
The Auto F&I Manager main responsibilities
Chapter 2 Quiz
CHAPTER 3: INTRODUCTION TO REGULATIONS, PRACTICES AND ETHICS
Legal definition
Laws and Regulations definition
Federal and State Laws and Regulations
State and Local Rules and Regulations
Ethics definition
What is legal and ethics?
Unfair, Deceptive or Abusive Act or Practices (UDAAP)
Legal terms
Chapter 3 Quiz
CHAPTER 4: SELLING FINANCE
Financing definition
Financing contracts
Financing terminologies
Financing sources
Selling the finance interview
Converting APR to Add-On Rate
Chapter 4 Quiz
CHAPTER 5: CONVERTING A CASH BUYER TO A FINANCING BUYER
Why does a dealership prefer a financing deal instead of a cash deal? Conversion features
The conversion process
Explaining conversion features to the buyer
Converting from an outside financing source
Talking about available credit
Cash Menu
Chapter 5 Quiz
CHAPTER 6: CONVERTING A CASH BUYER TO A LEASE BUYER
Vehicle lease definition
Auto lease pros and cons
Leasing vs. Financing
When to convert a cash buyer to a lease program instead of financing
Introducing lease benefits
The Math Close
Chapter 6 Quiz
CHAPTER 7: UNDERSTANDING CREDIT REPORT
What is credit report?
Merged credit report
Decoding credit report
Credit score definition
How is credit score calculated?
How can a credit score change?
Subprime lending
Credit report vs. credit score
Chapter 7 Quiz
CHAPTER 8: READING AND UNDERSTANDING CREDIT REPORT
Risk reason codes
Sample of potential information found on a credit report